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Home / Visit / Memberships

Membership

Becoming a member is a fantastically cost-effective way to enjoy everything the Food Museum has to offer and a great way to support our charitable work.

MEMBERSHIP PRICE BENEFITS
Silver Adult £27.00 · Unlimited free entry to the museum during daytime opening hours except for ticketed events

· Free entry to the Beer Festival

· Free entry to Toddler Time

· Priority booking

· Access via the back gate during opening hours

· 10% discount at the museum shop

Silver Joint £45.00
Silver Child (4-16 years old) £15.00 · Unlimited free entry to the museum during daytime opening hours except for ticketed events

· Free trails in school holidays

Silver One-adult family

(up to 3 children)

£45.00 · Unlimited free entry to the museum during daytime opening hours except for ticketed events

· Free entry to the Beer Festival

· Free entry to Toddler Time

· Priority booking for Summer Holiday Activities

· Access via the back gate during opening hours

· 10% discount at the museum shop

Silver Two-adult family

(up to 3 children)

£64.00
Gold Adult £75.00 · All of the benefits of silver

· Invite for member plus guest to private views

· Exclusive annual tour and reception with the curator and director

· Members news

Gold Joint

We also have custom packages available for Corporate Supporters – please call 01449 612229 to discuss.

How do I renew my membership?

You can renew your membership in the following ways:

  • Renew online.
  • Renew your membership in person in our shop.
  • Phone our reception on 01449 612229.

How do I cancel my membership?

Membership is non-refundable.

My card is lost or damaged

Please visit the museum shop in person, contact contact@foodmuseum.org.uk or call 01449 612229 to let us know and we’ll be able to give you a replacement card.

Can I lend my membership card to someone else?

No, membership cards can only be used by the member named on the card.

What is the difference between an annual pass and Silver and Gold membership?

All our day admissions can be converted to an annual pass for no extra cost, which gives you free readmission to the Food Museum for an entire year. Annual passes are subject to museum opening times and are not valid on event days. Annual passes do not qualify for the host of benefits that membership provides, including discounts in the museum shop, gate access to the site and priority booking.

Can I upgrade my annual pass to Silver or Gold and just pay the difference?

Absolutely! if you’ve bought your annual pass within the past month, you can upgrade it by emailing contact@foodmuseum.org.uk, or by visiting the shop.

How do I access my member benefits?

You can claim your benefits by showing your membership card or quoting your membership number which is on the card.

When does priority booking start?

You’ll receive an email letting you know that priority booking has opened. Dates for priority booking can also be found on our events page.

What exclusive events and experiences are available to members?

All upcoming events are listed here. We will keep you up to date with our latest exclusive member events via email.

Where can I use my 10% discount?

You can use your 10% discount in the museum shop. 

I have not received any members’ emails from you, am I on the list?

  • First, check your spam folder to make sure an overzealous filter isn’t redirecting them.
  • Then check your preferences to make sure you’re allowing us to send emails.
  • If neither of these work, double check which email address you used to register your account and make sure you’re looking at the correct one.

Finally, you can contact us at contact@foodmuseum.org.uk or call 01449 612229 and we’ll be happy to try and help.

What are the terms and conditions of membership?

Full terms and conditions can be found here

Is my membership payment eligible for Gift Aid?

Yes, the benefits we offer are below the thresholds required by HMRC. By Gift Aiding your payment we can reclaim 25p for every £1 you donate from the tax you pay for the current tax year, making your donation worth 25% more. Please remember by declaring you can Gift Aid your donation to the Food Museum, you are confirming that you are a UK taxpayer and understand that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year it is your responsibility to pay any difference.

Please notify the museum if you:

  • want to cancel this declaration
  • change your name or home address
  • no longer pay sufficient tax on your income and/or capital gains

If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.

Who does the concession charge apply to?

The concession admission charge applies to senior citizens, students, people who are unemployed and people in receipt of a disability benefit. You may be asked to provide evidence of your status. People with disabilities and in receipt of benefits are entitled to bring one carer in for free.

Do you offer a concession rate on Silver and Gold membership?

As a charity, we rely on the support of our members to fund our work. We believe our membership scheme offers great value for money so we are unable to provide any further reductions.