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Careers

From time to time we have vacancies for a number of roles at the Food Museum, including visitor services, estate management, collections management and learning.

Please click the job below for details

 

Event Supervisor

The Events Supervisor is responsible for the supervision of events staff and volunteers during events – particularly weddings and private evening events – and delivering high-quality visitor experiences by always maintaining outstanding customer service.  

You will be the responsible person at the museum during evening events. We are looking for someone friendly with strong customer service skills, who can think on their feet and make good judgments in the moment. You will be representing the Food Museum as a member of staff so we expect you to be able to passionately and proactively promote the site when interacting with customers.  

Main duties

  • Act as the responsible manager on site for visitors, staff, volunteers and contractors at events.  
  • Respond responsibly in the event of an emergency or incident, taking charge as the most senior member of staff where appropriate. Provide day-to-day frontline health and safety and security, assisting in evacuations in the event of an emergency or serious incident, and ensuring the safety of visitors, colleagues, volunteers and collections. 
  • Be responsible for the high-quality appearance of the museum, including the regular checking of visitor areas and undertaking or organising responsive action. 
  • Be alert to the diverse needs of visitors and to offer assistance when appropriate. 
  • Liaise with group leaders to facilitate smooth and enjoyable visits for groups. 
  • Be well-informed about opening times, membership, events, exhibitions and activities, knowing when to refer questions, complaints, offers of information, help or donations to the appropriate member of staff. 
  • Complete set-up and take-down (moving furniture, tidying up). 
  • Open and lock buildings; be a keyholder and emergency contact in the event of a serious incident outside normal opening hours. 
  • Capture visitor data using feedback forms, meeting agreed targets, which contribute towards the organisation’s KPIs and funding agreements. 
  • Assist on the museum front desk if required, providing cover for other staff members.  
  • Assist with fundraising activities and opportunities as they arise, in line with organisational objectives. 

Closing date: Monday 8 July, midday.

Interviews: Monday 15 July

Please apply by completing the application and recruitment monitoring forms below and emailing them to jobs@foodmuseum.org.uk.

 

FULL JOB DESCRIPTION

APPLICATION FORM

RECRUITMENT MONITORING FORM

Volunteering and work experience

We have over 100 active volunteers and are always on the look-out for passionate and loyal people to join us. We also offer work experience and Duke of Edinburgh placements. Find out more.