Careers

Hospitality/Events Assistant

Minimum wage

Casual, zero hours

Our hospitality and events team not only provides a lively programme at the museum but also helps us to reach a wide audience. From weddings to festivals and everything in-between, this is a busy team which takes pride in delivering a high-quality experience for all our users. You will support with the delivery of events, weddings, corporate hire and with our café and catering on-site by providing exceptional customer service.

The role is an interesting and diverse one and we are looking for individuals who genuinely enjoy customer interaction. You will be flexible, reliable, and capable of multitasking and taking responsibility. We are looking for team members who have a strong team ethic and focus on delivering high levels of service and professionalism. You will have great attention to detail and the ability to follow instructions.

Main duties

• Help to organise, setup and ensure the smooth running of events, weddings, corporate hire and catering.
• Be responsible for security and safety at events either as part of a team or as lead for an event. Respond appropriately in the event of an emergency or incident. Open up and lock up buildings as per agreed procedures. Uphold entertainment, food and alcohol licensing principles. Ensure that museum policies relevant to events are followed.
• Deliver customer service, providing a high standard of service to our guests. Be an advocate for the museum’s vison and values.
• Set up and break down events equipment, including moving furniture and collecting refuse.
• Liaise with external caterers and suppliers for events, giving access and making sure they are correctly sited and comply with site standards.
• Cover shifts in the café: provide extra support for our onsite café, (barista training and food hygiene training will be given).
• Cover shifts in the museum shop: welcome guests, sell memberships and tickets and answer visitors’ questions.

Closing date: Monday 26 August, midnight

Interviews: Thursday 28 August

Please apply by completing the application and recruitment monitoring forms below and emailing them to jobs@foodmuseum.org.uk.

FULL JOB DESCRIPTION

APPLICATION FORM

RECRUITMENT MONITORING FORM

Kitchen Assistant

National Living Wage  

Part-time, 16 hours a week with some weekend shifts

We are looking for a part-time Kitchen Assistant to join the catering team at the Food Museum in Stowmarket. Working under the guidance of the Cook / Shift Supervisors and the Deputy Director, your job is to ensure that the kitchen is clean and operational. You will be involved in a growing number of corporate and event catering bookings. You will be involved in all aspects of a busy kitchen as well as preparing ingredients and dishes, so this could be a great stepping-stone to the future for somebody interested in food and catering.

You will love food and cooking, have plenty of common sense and commitment, plus wish to work in a vibrant and friendly team. You will be representing the Food Museum as a member of staff so we expect you to be able to passionately and proactively promote the site and events when interacting with customers using the café and attending events. You will have a strong team ethic and focus on delivering high levels of service and professionalism. You will have great attention to detail and the ability to follow instructions.

Main duties

• Working collaboratively with the catering team to ensure meals are presented to a high standard and on time
• Ensuring the food preparation areas are clean and hygienic
• Washing utensils and dishes and making sure they are stored appropriately
• Sorting, storing, and distributing ingredients
• Washing, peeling, chopping, and cooking foodstuffs and helping to prepare dishes in line with the menu
• Offer ideas for new menu items and develop these along with the wider kitchen team
• Disposing of rubbish
• Cleaning the food preparation equipment, floors and other kitchen tools or areas at the end of the day
• Ensure that COSHH (Control of Substances Hazardous to Health), Food Safety and Health and Safety regulations are adhered to and any incidents are reported in line with procedures

Closing date: Monday 26 August, midnight

Interviews: Thursday 28 August

Please apply by completing the application and recruitment monitoring forms below and emailing them to jobs@foodmuseum.org.uk.

FULL JOB DESCRIPTION

APPLICATION FORM

RECRUITMENT MONITORING FORM