Membership

You can renew your membership in the following ways:

• Renew online.
• Renew your membership in person in our shop.
• Phone our reception on 01449 612229.

Membership is non-refundable.

Please visit the museum shop in person, contact contact@foodmuseum.org.uk or call 01449 612229 to let us know and we’ll be able to give you a replacement card.

No, membership cards can only be used by the member named on the card.

All our day admissions can be converted to an annual pass for no extra cost, which gives you free readmission to the Food Museum for an entire year. Annual passes are subject to museum opening times and are not valid on event days. Annual passes do not qualify for the host of benefits that membership provides, including discounts in the museum shop, gate access to the site and priority booking.

Absolutely! if you’ve bought your annual pass within the past month, you can upgrade it by emailing contact@foodmuseum.org.uk, or by visiting the shop.

You can claim your benefits by showing your membership card or quoting your membership number which is on the card.

All upcoming events are listed here. We will keep you up to date with our latest exclusive member events via email.

You can use your 10% discount in the museum shop and Feast café

• First, check your spam folder to make sure an overzealous filter isn’t redirecting them.
• Then check your preferences to make sure you’re allowing us to send emails.
• If neither of these work, double check which email address you used to register your account and make sure you’re looking at the correct one.

Finally, you can contact us at contact@foodmuseum.org.uk or call 01449 612229 and we’ll be happy to try and help.

Full terms and conditions can be found here

Yes, the benefits we offer are below the thresholds required by HMRC. By Gift Aiding your payment we can reclaim 25p for every £1 you donate from the tax you pay for the current tax year, making your donation worth 25% more. Please remember by declaring you can Gift Aid your donation to the Food Museum, you are confirming that you are a UK taxpayer and understand that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year it is your responsibility to pay any difference.

Please notify the museum if you:

• want to cancel this declaration
• change your name or home address
• no longer pay sufficient tax on your income and/or capital gains

If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.

The concession admission charge applies to senior citizens, students, people who are unemployed and people in receipt of a disability benefit. You may be asked to provide evidence of your status. People with disabilities and in receipt of benefits are entitled to bring one carer in for free.

As a charity, we rely on the support of our members to fund our work. We believe our membership scheme offers great value for money so we are unable to provide any further reductions.